Can I trust your cleaning professional? Every one of our employees goes through a thorough nationwide background check and is interviewed. Only roughly 10% of applicants […] - March 19, 2020 by superduper
In case of an emergency situation arising during my appointment, what are your safety protocols? If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there […] - March 19, 2020 by superduper
Is my billing information secure? There are three security tiers in operation. First off, extended validation SSL protects our booking page. Second, a separate 256-bit […] - March 19, 2020 by superduper
Do you verify the references of your cleaning professionals? Indeed, they do. As the final phase in our pre-screening procedure, we conduct a thorough countrywide background check on each […] - March 19, 2020 by superduper
Are there any exceptions to your satisfaction guarantee? We will return and reclean if you’re not happy with your cleaning (within a 7-day timeframe). We’ll reimburse your money […] - March 19, 2020 by superduper
What is the refund policy? If something is not done to your expectations, please let us know. We’ll send a team out to make it […] - March 19, 2020 by superduper
